/* Dedicated player conversations. All selectors belong to support, not the public redesign. */
.ps-thread-page{max-width:1360px;margin:0 auto;padding:4px 0 35px;color:#e6eee5}
.ps-thread-breadcrumb{display:flex;align-items:center;gap:18px;margin:0 0 24px;font-size:12px;color:#91aca1}
.ps-thread-breadcrumb button{display:flex;align-items:center;gap:10px;background:none;border:0;padding:10px 0;color:#e4cd97;font:inherit;cursor:pointer}
.ps-thread-breadcrumb button svg{width:17px;height:17px;transform:rotate(180deg)}
.ps-thread-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:24px}
.ps-thread-heading>div{min-width:0;flex:1}.ps-thread-heading h1{font-size:clamp(26px,3vw,40px);line-height:1.18;margin:12px 0 18px;letter-spacing:-.035em;overflow-wrap:anywhere;color:#eff2e6}
.ps-thread-heading h1:focus{outline:none}.ps-thread-status{display:flex;align-items:center;gap:17px;flex-wrap:wrap;font-size:13px;color:#afc5b8}.ps-thread-status b{color:#e4eddd}
.ps-ticket-status{display:inline-flex;align-items:center;gap:7px;font-size:11px;font-weight:600;padding:7px 10px;border:1px solid #a4c2b33a;border-radius:7px;background:#50786919;color:#c3daca;white-space:nowrap}
.ps-ticket-status svg{width:14px;height:14px}.ps-status-awaiting_player{background:#8bbfd324;border-color:#99d5f477;color:#c9efff}.ps-status-resolved,.ps-status-closed{background:#a8c98e15;color:#bad7a3;border-color:#b5cf942e}
.ps-thread-layout{display:grid;grid-template-columns:minmax(0,1fr) 278px;gap:24px;align-items:start}
.ps-conversation{position:relative;min-width:0;border:1px solid #9dbfa54a;background:linear-gradient(140deg,#142e27fa,#10231ffb);border-radius:17px;overflow:hidden;box-shadow:0 15px 45px #0002}
.ps-conversation-bar{display:flex;align-items:center;gap:10px;padding:18px 24px;border-bottom:1px solid #9dbba52b;background:#28473946}
.ps-conversation-bar>svg{width:18px;height:18px;color:#9ed7bb}.ps-conversation-bar b{font-size:13px;color:#dceadd}.ps-conversation-bar>span{margin-left:auto;font-size:10px;color:#91ad9d}
.ps-transcript{min-height:330px;max-height:clamp(360px,calc(100dvh - 420px),720px);overflow-y:auto;overscroll-behavior:contain;scrollbar-color:#617e6c #13261e;scrollbar-width:thin;padding:28px;display:flex;flex-direction:column;gap:17px;outline-offset:-3px}
.ps-message{width:fit-content;max-width:82%;min-width:min(220px,100%);padding:16px 18px;border-radius:14px;border:1px solid #c3d8bc38;box-shadow:0 3px 10px #0001;text-align:left}
.ps-message.from-player{align-self:flex-end;background:#2b4a3c;border-bottom-right-radius:4px;color:#e1eddf}
.ps-message.from-support{align-self:flex-start;background:#203d4b;border-color:#8dcbe25c;border-left:3px solid #8dcbe2;border-bottom-left-radius:4px;color:#edf6fb}
.ps-message.is-new{border-color:#a1dcf0;box-shadow:0 0 0 2px #78c9e11b,0 7px 22px #0002}
.ps-message header{display:flex;align-items:center;gap:10px;margin-bottom:12px}.ps-message header>span:nth-child(2){min-width:0;flex:1}
.ps-message header b{font-size:13px;line-height:1.3;display:block;color:#d7e9cd;overflow-wrap:anywhere}.ps-message.from-support header b{color:#bde7fc}
.ps-message header small{display:block;font-size:9px;font-weight:500;letter-spacing:.02em;color:#a9c2af;margin-top:3px}.ps-message.from-support header small{color:#aacbda}
.ps-message time{margin-left:15px;align-self:flex-start;font-size:10px;white-space:nowrap;color:#aabfb5;font-weight:400}.ps-message.from-support time{color:#b1cbd6}
.ps-message-mark{display:grid;place-items:center;width:31px;height:31px;border-radius:50%;background:#b0d4b815;color:#c5e4bd;flex:none}.ps-message-mark svg{width:16px;height:16px}.from-support .ps-message-mark{background:#a1d8ef15;color:#b4e6f9}
.ps-message p{font-size:15px!important;line-height:1.7!important;font-weight:450!important;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;color:inherit!important}
.ps-system-event{align-self:center;display:flex;align-items:center;justify-content:center;gap:10px;max-width:92%;margin:5px 0;padding:11px 14px;border:1px solid #ceb6762b;border-radius:9px;background:#b8a3600a;color:#b2c3ae;font-size:11px;line-height:1.6;text-align:center}
.ps-system-event>svg{width:15px;height:15px;flex:none;color:#c7ba81}.ps-system-event time{font-size:9px;white-space:nowrap;color:#879b86}
.ps-new-divider{display:flex;align-items:center;gap:12px;color:#abdff0;font-size:10px;font-weight:650;letter-spacing:.04em;margin:8px 0 0}.ps-new-divider:before,.ps-new-divider:after{content:'';height:1px;background:#8bc9dc55;flex:1}
.ps-jump-new{position:absolute;left:50%;bottom:235px;transform:translateX(-50%);z-index:2;display:flex;gap:9px;align-items:center;padding:10px 16px;border:1px solid #abdae98a;background:#254d5a;color:#d9f4fd;font:inherit;font-size:11px;font-weight:600;white-space:nowrap;border-radius:20px;box-shadow:0 6px 20px #0004;cursor:pointer}.ps-jump-new svg{width:14px;height:14px;transform:rotate(90deg)}
.ps-composer{padding:20px 24px 16px;border-top:1px solid #a7c0a53b;background:#203c30}
.ps-composer>label{display:block;font-size:12px;font-weight:600;color:#d4e0cc;margin-bottom:10px}
.ps-composer textarea{display:block;box-sizing:border-box;width:100%;min-height:86px;max-height:220px;padding:14px 15px;resize:vertical;color:#eff5e8;background:#10271f;border:1px solid #9ebfa858;border-radius:10px;font:inherit;font-size:14px;line-height:1.6;outline-offset:3px}
.ps-composer textarea::placeholder{color:#a3b6a6}.ps-compose-tools{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:13px}.ps-compose-tools>.c2-button{margin-left:auto;min-height:44px;padding:10px 18px}
.ps-upload{position:relative;display:flex;align-items:center;gap:8px;padding:10px 0;color:#b9d9c3;font-size:11px;cursor:pointer;min-height:40px;box-sizing:border-box}.ps-upload svg{width:16px;height:16px}.ps-upload small{font-size:9px;color:#95ac98}.ps-upload input{position:absolute;opacity:0;width:1px;height:1px}.ps-upload:focus-within{outline:2px solid #e4cd91;outline-offset:3px;border-radius:4px}
.ps-composer .ps-upload{display:inline-flex;margin:0;grid-template-columns:none}
.ps-keyboard-hint{font-size:9px;color:#a1b59f}.ps-compose-status{font-size:11px!important;line-height:1.5!important;color:#d8d5af!important;min-height:16px;margin:10px 0 0!important}
.ps-thread-info{display:grid;gap:18px;min-width:0}.ps-thread-info>section{padding:23px 21px;background:#173229ed;border:1px solid #adc5a62e;border-radius:13px}
.ps-thread-info h2{display:flex;align-items:center;gap:8px;font-size:15px;line-height:1.4;color:#dbe9d3;margin:12px 0 16px}.ps-thread-info h2 svg{width:17px;height:17px;color:#a8c8a1}.ps-thread-info h2 small{font-size:10px;color:#a9b99b;margin-left:auto}
.ps-thread-info p,.ps-muted{font-size:12px!important;line-height:1.8!important;color:#a8bfab!important;margin:13px 0 0}.ps-thread-info dl{font-size:11px;margin:0}.ps-thread-info dl>div{padding:10px 0;display:flex;gap:10px;justify-content:space-between;border-bottom:1px solid #a7be9c1f}.ps-thread-info dt{color:#9fb79f}.ps-thread-info dd{color:#d4dfcb;margin:0;font-weight:500}
.ps-attachment{width:100%;display:flex;align-items:center;gap:10px;text-align:left;background:#254238;border:1px solid #a1bd9c2b;border-radius:8px;color:#d5e4cb;padding:11px;margin:9px 0;font:inherit;cursor:pointer}.ps-attachment>span{flex:1;min-width:0}.ps-attachment b{font-size:11px;display:block;overflow-wrap:anywhere}.ps-attachment small{display:block;font-size:9px;color:#9eb79d;margin-top:5px}.ps-attachment svg{width:16px;height:16px;flex:none}.ps-attachment svg:last-child{width:12px}
.ps-thread-empty{padding:35px}.ps-thread-empty h1{font-size:28px}.ps-thread-empty p{font-size:14px;line-height:1.7}.ps-thread-empty .c2-button{margin:12px 12px 0 0}
.ps-inbox .c2-panel-title{align-items:flex-start}.ps-inbox-summary{font-size:12px!important;color:#b5c9bd!important;margin:10px 0 0!important}.ps-inbox-summary strong{color:#aee6f8}.ps-sound{font-size:10px!important;min-height:40px!important;gap:7px!important;white-space:nowrap}.ps-sound[aria-pressed=false]{color:#aab9ac!important;border-color:#99af982b!important;background:transparent!important}
.ps-ticket-card{box-sizing:border-box;display:flex;align-items:center;gap:17px;width:100%;text-align:left;padding:21px 18px;margin:12px 0;background:#11292a;border:1px solid #a6bec239;border-radius:11px;color:#dceadd;cursor:pointer;font:inherit;transition:background .15s,border-color .15s}
.ps-ticket-card:hover{background:#183c35;border-color:#bfd8ba76}.ps-ticket-card.has-unread{border:1px solid #8dd4ed91;border-left:4px solid #a8e7fb;background:linear-gradient(100deg,#234654,#193b36);box-shadow:0 0 0 1px #8bcde20d,0 5px 16px #0001}
.ps-ticket-symbol{display:grid;place-items:center;width:42px;height:42px;background:#93bdd815;border:1px solid #a7d4e142;border-radius:10px;flex:none;color:#b7e3f3}.ps-ticket-symbol svg{width:21px;height:21px}.ps-ticket-copy{flex:1;min-width:0}.ps-ticket-meta{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:10px}.ps-ticket-meta small{font-size:10px;color:#9fbdb2}.ps-unread-label{font-size:10px;color:#16373c;background:#aee3f4;border-radius:5px;padding:4px 8px;font-weight:750}.ps-ticket-copy>b{display:block;font-size:16px;line-height:1.35;color:#eef2e6;overflow-wrap:anywhere}.ps-ticket-preview{display:block;font-size:12px;line-height:1.7;color:#a9c3bc;margin-top:8px;overflow-wrap:anywhere}.ps-ticket-preview strong{color:#bcdfef;font-size:11px}
.ps-ticket-end{display:flex;align-items:flex-end;gap:16px;flex-direction:column;flex:none}.ps-ticket-end>span:last-child{display:flex;align-items:center;gap:9px;font-size:11px;color:#c6d6b8}.ps-ticket-end>span:last-child svg{width:14px;height:14px}.ps-ticket-card.has-unread .ps-ticket-end>span:last-child{color:#c6f0fb;font-weight:650}
.ps-nav-badge{display:inline-grid;place-items:center;margin-left:7px;min-width:20px;height:20px;padding:0 4px;border-radius:6px;background:#aadfee;color:#14373b;font-size:10px;font-weight:750;box-sizing:border-box;border:1px solid #c5eef9}
.ps-error,.ps-pending{padding:13px 15px;font-size:12px;line-height:1.6;color:#edcda6;background:#66513c30;border:1px solid #d5b77d50;border-radius:9px;margin:15px 0}.ps-pending p{font-size:12px!important;margin:0 0 10px;color:#e5cda4!important}.ps-pending .c2-button{font-size:11px}
.ps-reply-toast{position:fixed;z-index:110;top:calc(var(--chat-header-height,var(--shell-height,80px)) + 18px);right:22px;box-sizing:border-box;width:min(405px,calc(100vw - 28px));display:flex;align-items:flex-start;gap:12px;padding:19px 38px 29px 17px;border:1px solid #a6d9e7;border-radius:13px;background:linear-gradient(125deg,#204454,#173e34);color:#edf5eb;box-shadow:0 14px 45px #0005;overflow:hidden;font-family:inherit}
.ps-toast-icon{display:grid;place-items:center;flex:none;width:32px;height:32px;background:#a3daef18;border:1px solid #99d2e347;border-radius:9px;color:#b7e8f7}.ps-toast-icon svg{width:18px;height:18px}.ps-reply-toast>div{min-width:0;flex:1}.ps-reply-toast strong{font-size:13px;font-weight:750;color:#d8f3fd;display:block;margin:0 0 9px}.ps-reply-toast b{font-size:12px;display:block;overflow-wrap:anywhere;color:#f0edd8}.ps-reply-toast p{font-size:11px;line-height:1.7;margin:9px 0 10px;color:#c2d9d3;overflow-wrap:anywhere}.ps-reply-toast [data-ps-notice-open]{display:flex;align-items:center;gap:10px;background:#d7edf0;border:0;border-radius:6px;padding:10px 13px;color:#183c3b;font:inherit;font-size:11px;font-weight:650;cursor:pointer;min-height:38px}.ps-reply-toast [data-ps-notice-open] svg{width:14px;height:14px}
.ps-toast-close{position:absolute;right:10px;top:9px;width:30px;height:30px;display:grid;place-items:center;border:0;background:transparent;color:#c3dfdb;cursor:pointer;border-radius:6px}.ps-toast-close svg{width:17px;height:17px}.ps-toast-countdown{position:absolute;right:15px;bottom:11px;font-size:9px;display:flex;align-items:baseline;gap:4px;color:#a4c4bb}.ps-toast-countdown b{font-size:11px;color:#cae6df}.ps-toast-lifetime{position:absolute;bottom:0;left:0;right:0;height:3px;background:#a4dbec18}.ps-toast-lifetime i{display:block;width:100%;height:100%;background:#a8d9e9}
.ps-image-viewer{max-width:92vw;max-height:92dvh;background:#102b24;border:1px solid #a9c8a24d;border-radius:14px;padding:45px 16px 16px}.ps-image-viewer::backdrop{background:#05110de0}.ps-image-viewer img{display:block;max-width:85vw;max-height:80dvh;object-fit:contain}.ps-image-viewer button{position:absolute;right:8px;top:7px;display:grid;place-items:center;width:32px;height:32px;border:0;background:transparent;color:#d6e8cc;cursor:pointer}.ps-image-viewer button svg{width:22px;height:22px}
:is(.ps-thread-page,.ps-inbox,.ps-reply-toast) :is(button,textarea,a):focus-visible{outline:2px solid #f1d38f;outline-offset:3px}
html[data-mw-motion=off] .ps-ticket-card{transition:none}
@media(max-width:1050px){.ps-thread-layout{grid-template-columns:minmax(0,1fr) 230px;gap:17px}.ps-thread-info>section{padding:19px 16px}.ps-keyboard-hint{display:none}.ps-transcript{padding:22px}.ps-ticket-end{max-width:180px}}
@media(max-width:760px){.ps-thread-page{padding-top:0}.ps-thread-breadcrumb{margin-bottom:15px}.ps-thread-heading{flex-direction:column;gap:15px;margin-bottom:20px}.ps-thread-heading h1{font-size:29px}.ps-thread-layout{grid-template-columns:1fr}.ps-thread-info{grid-template-columns:1fr 1fr}.ps-thread-info>section{min-width:0}.ps-conversation-bar{padding:15px 17px}.ps-conversation-bar>span{font-size:9px}.ps-transcript{padding:18px 14px;min-height:290px;max-height:55dvh}.ps-message{max-width:92%;padding:13px 14px;min-width:180px}.ps-message header{gap:8px}.ps-message time{margin-left:8px;font-size:9px}.ps-message p{font-size:14px!important}.ps-system-event{flex-wrap:wrap;gap:6px;max-width:100%;font-size:10px;padding:9px}.ps-system-event time{font-size:8px}.ps-composer{padding:17px}.ps-compose-tools>.c2-button{margin-left:auto}.ps-upload small{display:none}.ps-ticket-card{align-items:flex-start;gap:12px;padding:17px 14px;flex-wrap:wrap}.ps-ticket-symbol{width:34px;height:34px}.ps-ticket-copy{flex-basis:calc(100% - 50px)}.ps-ticket-end{flex:1;max-width:none;flex-direction:row;align-items:center;justify-content:space-between;padding-left:46px;margin-top:3px}.ps-ticket-copy>b{font-size:15px}.ps-ticket-preview{font-size:11px}.ps-inbox .c2-panel-title{gap:14px;flex-wrap:wrap}.ps-inbox .c2-actions{margin-left:0}.ps-inbox-summary{font-size:11px!important}.ps-reply-toast{right:14px;top:calc(var(--chat-header-height,var(--shell-height,80px)) + 10px)}.ps-jump-new{bottom:215px}}
@media(max-width:450px){.ps-thread-info{grid-template-columns:1fr}.ps-thread-info>section:first-child{display:none}.ps-conversation-bar>span{display:none}.ps-compose-tools{gap:8px}.ps-upload{font-size:10px}.ps-compose-tools>.c2-button{padding:10px 13px;font-size:11px}.ps-thread-status{gap:10px;font-size:11px}.ps-ticket-end{padding-left:0}.ps-ticket-status{font-size:10px}.ps-ticket-meta{gap:7px}.ps-sound{font-size:9px!important}.ps-reply-toast{padding-left:12px;gap:9px}.ps-toast-icon{width:28px;height:28px}.ps-message header small{font-size:8px}.ps-message-mark{width:25px;height:25px}.ps-message header b{font-size:12px}.ps-message time{font-size:8px}}